Hi Matt and Aaron,
I just wanted to follow up to thank you both with completion of the installation of the spoiler for our Passat at Cooley VW. I really want to commend both of you for honoring your deal with us and following up as things weren't happening. It is something that is not seen these days with most dealers and as I said, I would recommend you guys and your dealership to others. Even though I can't afford a new TDI right now I will seek you out when I can go forward. In the meantime, if by chance you get a used manual trans. TDI ('06 and newer) let me know and we can see if I can make a deal. Thanks again and I wish you well in the future.

THE SALESPERSON WAS RELAXED AND DID NOT PRESSURE ME WHICH ALLOWED ME TO BE MORE COMFROTABLE AND THINK ABOUT DECISIONS MORE CLEARLY. THIS PURCHASE EXPERIENCE WAS THE BEST OF ALL CAR PURCHASES I'VE BEEN INVOLVED IN AND I THANK EVERYONE AT PATRICK MOTORS FOR THEIR COURTESY AND THOUGHTFUL TREATMENT OF ME AS A CUSTOMER.
PETER LINDSTROM

Patrick Motors was a great dealership and exceeded all my expectations. Will always ve my first stop for another new vehicle.
James Kane

: Michael Powaza was very professional and answered all my questions
about the vehicle and all its functions. I went to many car dealers in search of a vehicle and found he was the best salesman i have ever
dealt with. i will recommend Michael Powaza to anyone who is looking for a vehicle. I plan on buying another vehicle in the near future and will be only buy it from Micheal Powaza.
William Androwski

Great Experience!!! Thanks Joan M. Foley

Mike and the guys at the dealership were very helpful. We will definitely refer our friends to your dealership if they are looking for a new vehicle. We are happy with our choice.

Our experience with Sales Consultant Dan, and also Aaron, was excellent -- will recommend to friends.

It was an excellent buying experience. Mike Powaza understood exactly what I was looking for and made the deal happen.
Ed

Al was excellent. Great experience overall. Thanks! Jeff

It should be known that Patrick Motors contiues to prove that their commitment to customer satisfaction is real, and not just a meaningless corprate mantra.

On many fronts, the employees at Patrick Motors have endeavored to rectify any negatives from my previous service experience, and I greatly appreciate the sincere effort that was made to make sure I was satisfied. Specially, Chris Capuzzo handled the situation with class and dignity, in both a professional and timely manner; his efforts speak volumes of not only his character, but also the customer-orientated values of Patrick Motors.

Thank you again for your continued professionalism, and happy holidays
Sincerly
Dennis P. Brunnett

AWESOME EXPERIENCE!!! PATRICK MOTORS TEAM WAS A PLEASURE TO WORK WITH...
SUZANNE A. ALVARADO

Yesterday I bought a "Pre-loved" Passat wagon from Patrick VW in Auburn. This purchase came after a few months of research and multiple "visits" to check out other dealers around Massachusetts. My experience with Jack and James at Patrick VW was simply unparalleled. I walked out of a few other dealers at the last moment because of the surprise additional costs and revealed misrepresentations, and flat out lies. Not at Patrick! In less than an hour, they helped me find the right car and the price we negotiated was the price I actually paid. Many thanks to all of the staff at Patrick--it is well worth the trip from the Boston area to Auburn. If you are sick of being mistreated and scammed by car dealers, head to Patrick and meet honest and knowledgable staff who seem to like people more
than they like selling cars!

Hi Josh and Aaron,
I wanted to follow up to thank you for all your efforts Thursday night to ensure I received the best deal on my new Passat.
Aaron - I know you were caught in the middle regarding expectations I had been given regarding the financial terms ahead of my visit. Thank you for your flexibility and "calm" demeanor in the face of my frustration.
Josh - I know you were trying to leave in a timely manner, and I hope your grandfather is resting comfortably and all will be okay. When I came to pick up the car on Friday, I sung your praises to Matt Patrick for the couple hours you spent with me.
In the end, my experience was a great one and I'd be happy to recommend your dealership to anyone.
Plus, the car drives great!
Thanks again.
Best,
Jason Bennett

The Volkswagen 2009 Tiguan has been named "Best Crossover" by a reviewer at MarketWatch.com, part of the The Wall Street Journal digital network. With big performance in a compact package, the Tiguan showed enough versatility to impress this critic and rise to the top of the crossover category.

The interior won big marks as well. The Tiguan features an upscale interior consistent with its higher priced competitors in addition to "fun to drive" features like its panoramic power-sliding sunroof that lets in four times the light of an average sunroof. And true to VW form, Tiguan showcased some German Engineering reserved primarily for luxury models, like Anti-Slip Regulation technology, and EPS, electronic stabilization program for a smooth, safe ride. The people want to have the best of both worlds. Now they have it with Tiguan.

On January 22, 1985, I purchased a 1984 900 Turbo "executive driven" automobile from Patrick Motors back at your Temple Street location. It was driven by a Saab America executive and was delivered to me as new with 7,350 miles on it. I am pleased and extremely proud to report that after 25 years, the vehicle has surpassed the 500,000 kilometer mark! Over the years, I have logged 111 maintenance operations. Most of the have been preventive maintenance or routine maintenance such as new tires or oil changes every 4,000 miles. Only once, when the water pump died at mile 149,397 did I ever get stuck at the side of the road. Today, with consistent mileage in the 28-31 miles per gallon range, she is still my workhorse of choise and a rtue joy to drive. Driver and car as one as we climb Mt. Wachusett on a daily basis. True, she is showing her age, is in want of new paint and there is a bit of rust on the undercarriage but I wouldn't trade her for the world. I look forward to writing you again when Madame Saab surpasses the 1,000,000 kilometer mark!

A very satisfied Saab customer!
Bob Akerley

I purchased a 2004 Saab 9-3 about a year ago from another dealership. Since then I've had some minor issues with my vehicle, that have been taken care of by your dealership. I have been so impressed with the service that I have received; from the waiting area with wireless service, to the comfortable seats, to the loaner, to the shuttle van and in the lobby and polite customer service! I have had other vehicles serviced at other dealerships and would wait and wait for my vehicle to be finished. I was in yesterday, Kim assured me that my vehicle would be finished an hour before I needed it. My vehicle is always returned to me washed. I can't say enough about how happy I am with the service you folks provide. I will definately purchase my next vehicle through you and I will refer you to my closest friends! My only regret was not purchasing my vehicle from youre dealership.
Thank you
Amarilys Rivera

Outstanding, The sales professionals at this dealership met all of my expectations! They gave the best price up front, no games. No other dealer could match it. I got 10 price quotes and some of the other dealers even told me that the price Patrick's gave me was not a real price and they would change their deal once I got there. Needless to say, they gave me the vehicle at the price they quoted me! My salesman was Jay Nicosia and he was terrific.
Thanks Again
Tom Bell

I needed a new car when my car started becoming a money pit. I dealt with the used car manager, Aaron. He was great and really helped me out. He was able to locate a vehicle from their other store for me that fit my price point and was very low miles. Everyone that I spoke to at the dealership was very friendly and helpful. I would highly recommend this dealer to anyone who is looking for a car. I have already referred friends and family. My cousin bought a used BMW from Nate and was very happy with the service he received.
Jay Pelletz

Just picked up my new GTI.
Great people, great experience.
This whole process was made easy by them.
I looked around for a while and they had the best price and the friendliest service. I went to another dealer before them and wasn't treated nearly as well.
thanks
Bob Lundin

I went in with my wife to look at a new Jetta and was greeted by Dan Heckman. After many typical experiences at dealerships, i was expecting the same. i was totally wrong. Dan made the experience a memorable and fun one. very high energy without being pushy. Not only were we purchasing a car, but it was entertainment at its finest. Dan, the management, and the finance department all went above and beyond and got us a fantastic deal. i got a great deal for my wife and would recommend Patrick Volkswagen to anyone interested in a new vehicle.
Brian Copeland

Hi Al, This is Rochelle from New Hampshire- I just bought the gray Rabbit with alloys. I must say that I LOVE the car!!! It's what I really wanted and envisioned...which leads me to my reason for writing.

Yes, I know it was the end of the month and all, and sell cars at that time is critical for your business. But what set you guys apart for me from other VW dealerships I've dealt with was that you heard my requests, acknowledged what you heard, and you made it happen-despite it being something you'd have to make adjustments on your end. You guys didn't tell me that it wasn't available or that I would need to order certain things separately at additional cost. You kept it simple. That's what most customers want I would imagine-I know that's what I wanted and got!

I just wanted to say thanks for that-it made my car buying experience that much better and easier. I didn't feel pressured to make a decision I wasn't completely sure about or a second-best decision. It's nice to work with a dealer who keeps customer's desires top priority. You can bet that I'm telling people I know about this experience and where I bought my car!

THANKS AGAIN
Rochelle L'Italien

John T.
5th car I bought from this dealer in 4 years and will be back again. great experience would definately recomend to anyone.

Keep on doing what they are doing! John Watt was the salesman we dealt with. We have dealt with him in the past and have always been very happy with the great deal and great service.

They were wonderful to deal with. No improvements could have been made. Our salesman Bo Hampton did a great job.

Very please with the entire leasing expereience. Would definately recommend Patrick's to anyone.

One of the best experiences with a dealership anywhere.

Fabulous experience. Anticipated my needs. Thank you.

A++++ , excellent job !!