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What our customers say
This is my second VW purchase from Patrick VW in Auburn. I have worked with Dan on both purchases. He is very customer-oriented and will go the extra mile to meet your needs. I also worked with Matt Newhouse (simulataneously) as they teamed up to help with my last purchase. Matt is also very attentive and really did his research to get us in a car the suited our needs. I would highly recommend!
Just traded in a Ranger Rover for a new VW. Aaron and Dave really took care of me on both the trade vehicle as well as the new VW. This was my first purchase from them and not the last. If you are in the market for a new VW or used car make sure you pay them a visit you won't be disappointed.
I am now on my 4th leased car (1st from Patrick) and I always dread the time when my lease is up because I'll need to deal with salesmen, but the experience I had at Patrick VW was fantastic! When working with Aaron and Dave, it was easy to see that they put a lot of value in customer service. Throughout the whole process, I was treated like a friend instead of someone who they can get money fro...
I always dreaded dealing with dealers when buying a car or even bringing my car in for service. I must say that Patrick Motors in Auburn has been wonderful. During my purchase the salesman was very helpful and patient with me with my questions and during the test drive. When it was time to bring my car in for the check ups the customer service has gone pretty much above and beyond in assisting me....
The team at Patrick Volkswagen took really good care of me and my Audi S4. They have certified Audi technicians with more than just experience, they actually own and drive Audi so they know how to diagnose problems correctly. They saved me a ton of money on repairs and even provided shuttle service for me to and from my workplace. When I got my car back it was washed and running great again! Highl...